« The Implementation of Lean Six Sigma Techniques: Effect on Customer Satisfaction and Retention in Manufacturing Industries in Lagos State, Nigeria ». Proceedings of the Faculty of Science Conferences 1, no. 1 (mars 6, 2025): 55–59. Consulté le mai 26, 2026. https://lafiascijournals.org.ng/index.php/fscproceedings/article/view/484.